Shipping policy
Who We Are
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping policy.
Shipping Costs
Free Shipping: We offer free shipping on all orders.
Shipping Range
Delivery Area: We currently ship within the United States (USA) only.
Order Processing Time
Processing Time: Orders are processed within 1–2 business days.
Cut-off Time: Orders placed after the daily cut-off will be processed on the next shipping day.
Shipping Days: Orders are shipped on Monday and Thursday.
No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
Estimated Delivery: Orders typically arrive within 5–7 business days after processing, depending on the destination.
Shipping Process
Courier Services: We currently use USPS for shipping.
Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: We are not responsible for items once they have been shipped.
Returns
Returns Policy: No returns are accepted.
Contact Us
If you have any questions or concerns about this Shipping Policy, please contact us:
Email: mymonantiage@gmail.com
Hours: 8:00 AM – 6:00 PM